Is this Hilton Astana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Astana?

Check-in time for Hilton Astana starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Astana have a swimming pool?

Yes, this Hilton Astana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Astana?

Best-rates for the Hilton Astana starts from $196 per night with includes Wellness Facilities, Spa, Fireplace/Heating, Toiletries, Guest Services, Designated Smoking Area, TV, Accessibility, Bar, Air Conditioner, Balcony/Terrace, Business Services, Restaurant, Breakfast, Internet, Kitchen, Pool, Wheelchair Accessible, Child Friendly, Hot Tub, Laundry, Parking, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Astana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Astana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Astana?

Based on the information reported by the owner or manager, the Hilton Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Astana?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Astana | Hotel in Astana

| 9.2 (100 Reviews) | 1 Bathroom

Hotel in Yesil District, Astana

Luxury hotel with a full-service spa and bars
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Hilton Astana offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

2 bathrooms

Rainfall showerhead

Toilet paper

Separate bathtub and shower

Hair dryer

Deep soaking bathtub

Soap

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Memory foam mattress

Heating

Free cribs/infant beds

Air conditioning

Premium bedding

Bed sheets

Turndown service

Window screens

Individually furnished

Guidebooks/recommendations

Connecting rooms available

Desk

Laptop-compatible safe

Desk chair

Iron/ironing board

Slippers

Children's slippers

Individually decorated

Restaurant dining guide

Phone

Soundproofing

Breakfast

2 bars/lounges

1 restaurant

24-hour room service

Free reception (select days)

Continental breakfast available for a fee daily 7:00 AM–10:30 AM: KZT 10000-10000 per person

Electric kettle

Minibar

Free tea bags/instant coffee

Free bottled water

Parking

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible lounge

Grab bar near toilet

Toilet grab bar height (inches): 33

Sign language-capable staff

Visual alarms in hallways

Wheelchair-accessible van parking

Well-lit path to entrance

Elevator door width (inches): 43

Handrails in stairways

Thin carpet in room

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchairs available on site

Hallway handrail height (inches): 34

Bathroom emergency pull cord

Wheelchair-accessible registration desk height (inches): 41

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Assistive listening devices in meeting rooms

Wheelchair-accessible path to elevator

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Handrails in hallways

Stairway handrail height (inches): 37

Valet for wheelchair-equipped vehicle

Wheelchair-accessible spa

2 on-site accessible parking spaces

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Theme parks

Children's pool

Steam room

Outdoor pool

Sauna

Indoor pool

Full-service spa

Hot tub

Fitness center

Entertainment

Premium channels

40-inch Smart TV

MP3 dock

Digital channels

General

Meeting rooms - 9

Business center

Conference space (7535 square feet)

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

ATM/banking services

Grocery/convenience store

Elevator

Ballroom

Banquet hall

English

German

Russian

Chinese (Mandarin)

Turkish

French

Designated smoking areas

Guest Services

Children's pool

Snack bar/deli

Rollaway/extra beds (surcharge)

Outdoor pool

Indoor pool

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Daily housekeeping

Dry cleaning service

Wedding services

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Rooftop terrace

Spa

Manicures and pedicures

Steam room

Body wraps

Sauna

4 treatment rooms

Facials

Spa open daily

Massage - Thai

Body treatments

Body scrubs

Massage - sports

Couples treatment room(s)

Massage - hot stone

Massage - prenatal

Massage/treatment rooms

Turkish bath/hammam

Massage - Swedish

Massage - deep-tissue

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 5:30 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for kzt 5000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately kzt 10000 to 10000 per person airport shuttle fee: kzt 11000 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: kzt 5000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Isabel

Aug 11, 2025 05:26:22 PM

Review Score: 10

Summary: Great as always

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 3 Bedrooms Room Size: m² 4 King Beds	General Bed count minimum 4, Bed count maximum 4, Extra bed count 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: 391 square feet m² 1 King Bed	General Executive level room, Square feet - 391, Ping - 11.0, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 36, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bedrooms Room Size: m² 2 King Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds (Expo View) Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Square meters - 40, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible Room Size: 377 square feet m² 1 King Bed	General Roll-in shower width (centimeters) - 99, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Low bed height (centimeters) - 53, Doorway wheelchair width (inches) - 37, Lever door handles, Accessible vanity height (inches) - 33, Low bed height (inches) - 21, Room and bed type depend on availability check-in, Low desk height (inches) - 30, Extra bed count 1, Lowered locks/deadbolt, Accessible vanity height (centimeters) - 84, Lowered electrical outlets in bathroom, Doorway wheelchair width (centimeters) - 94, Low counters/sink height (inches) - 18, Raised toilet seat height (centimeters) - 48, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Number of living rooms 0, Low counters/sink height (centimeters) - 46, Visual fire alarm, Low-height counters/sink, Low-height desk, Raised toilet seat, Ping - 11, Raised toilet seat height (inches) - 19, Square feet - 377, Square meters - 35, Wheelchair accessible, Lowered peephole/view port in door, Low desk height (centimeters) - 76, Bathroom grab bars, Roll-in shower width (inches) - 39, Roll-in shower, Bed count maximum 1
Family Room, 2 Bedrooms Room Size: 753 square feet m² 3 King Beds	General Number of living rooms 0, Square feet - 753, Shared accommodation, Square meters - 70, Number of bedrooms - 2, Room and bed type depend on availability check-in, In-room playpen, Bed count maximum 3, Extra bed count 1, Ping - 21, Bed count minimum 3
Deluxe Room, 1 King Bed (Expo View) Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, Ping - 26, Number of bedrooms - 1, Square feet - 915, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Ping - 25.71, Extra bed count 1, Separate dining area, Square meters - 85, Square feet - 915, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Executive Room, 2 Twin Beds Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Square meters - 40, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Suite, 1 Bedroom Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Executive level room, Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Extra bed count 1, Separate dining area, Square meters - 70, Separate sitting area, Balcony, Ping - 21.16, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed Room Size: 2260 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Dining table, Office, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 2260, Ping - 63.51, Extra bed count 1, Separate dining area, Separate sitting area, Balcony, Bed count minimum 1, Square meters - 210, Bed count maximum 1
Executive Suite, 1 King Bed Room Size: 1044 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Ping - 29.34, Extra bed count 1, Separate dining area, Square meters - 97, Square feet - 1044, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds Room Size: 377 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Family Suite, Multiple Beds, Connecting Rooms Room Size: m² 2 King Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 2 Twin Beds Room Size: 377 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2