Mercure Firenze Centro | Hotel in Florence

| 8.6 (432 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Santa Maria Novella Hotel | Mercure Firenze Centro

Hotel in Santa Maria Novella, Florence

Boasting free WiFi and an on-site bar, Mercure Firenze Centro is centrally located in Florence, 984 feet from Santa Maria Novella Train Station. A sweet and savory breakfast buffet is available daily. All air-conditioned, rooms are complete with a flat-screen TV and a mini-bar, while some also feature a sofa bed. Each room has a private bathroom with a bath or shower. You will find a 24-hour front desk at the property. It has meeting facilities and laundry service is available. Santa Maria del Fiore Cathedral is a 7-minute walk from the Firenze Centro, while both the Uffizi Art Gallery and Ponte Vecchio Bridge are 0.6 mi away.

Mercure Firenze Centro is located in Florence.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Business Services, Entertainment, and several others. This is a 4 star rated property and has over 432 reviews with the average score of 8.6 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Firenze Centro in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Firenze Centro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Bar
  • Kid-friendly buffet
  • Fruit
  • Wine/Champagne
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
Activities
  • Happy hour
General
  • Non-smoking rooms
  • Safe
  • Facilities for disabled guests
  • Wifi in all areas
  • Pet friendly
  • Designated smoking area
  • Heating
  • Elevator
  • Air conditioning
  • Soundproof rooms
Guest Services
  • Ironing service
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service
  • Babysitting/Child services
  • Baggage storage
  • Laundry
  • Fax/Photocopying
  • Daily housekeeping
  • Dry cleaning
  • Shared lounge/TV area
  • Concierge
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Security alarm
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

When booking a non-refundable rate, please note that the credit card used for the booking must be shown at check-in. otherwise payment will be requested by another means, and the original card used for the booking will be re-credited, if the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 048017ALB0527, IT048017A1RIEWIOGS

Reviews

Value for money:
7.89
Location:
9.31
Staff:
8.98
Facilities:
8.43
Comfort:
8.7
Cleanliness:
8.67
Maria
Sep 10, 2026 07:00:00 AM
Review Score:   9
Cyprus
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Classic Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed
Classic Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bath or shower, Hairdryer, Body soap, Towels, Bath, Bidet, Toilet paper, Toilet, Shower cap, Free toiletries, Shampoo, Private bathroom

General

Trash cans, Soundproofing, Carpeted, Key card access, Smoke Alarm, Heating, Air conditioning, Safety deposit box, Lockers

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Non-feather pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Physical distancing

Single-room AC for guest accommodation
Superior Room
Room Type: Triple
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed
2 Twin bed(s) Bed
1 Sofa bed Bed
Superior Room

Food & Drink

Tea/Coffee maker, Minibar

General

Trash cans, Soundproofing, Carpeted, Key card access, Smoke Alarm, Heating, Air conditioning, Safety deposit box, Lockers

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels

Bathroom

Bath or shower, Walk-in shower, Hairdryer, Body soap, Shampoo, Towels, Bidet, Toilet paper, Toilet, Shower cap, Free toiletries, Slippers, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Desk

Bedroom

Cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Accessible by elevator, Shower chair, Toilet with grab rails, Raised toilet, Upper floors accessible by elevator, Adapted bath, Roll-in shower, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible

Room amenities

Drying rack for clothing, Clothes rack, Sofa bed, Non-feather pillow, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Physical distancing

Single-room AC for guest accommodation
Privilege Room with Balcony
Room Type: Triple
Room Size: 24 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
Privilege Room with Balcony

Food & Drink

Tea/Coffee maker, Minibar

General

Trash cans, Soundproofing, Carpeted, Key card access, Smoke Alarm, Heating, Air conditioning, Safety deposit box, Lockers

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels

Bathroom

Bath or shower, Hairdryer, Body soap, Shampoo, Towels, Bathrobe, Bidet, Toilet paper, Toilet, Shower cap, Free toiletries, Slippers, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor dining area, Outdoor furniture, Balcony

Living Area

Sofa, Desk

Bedroom

Cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Drying rack for clothing, Clothes rack, Sofa bed, Non-feather pillow, Socket near the bed

Entertainment & Family Services

Child safety socket covers

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Firenze Centro starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Mercure Firenze Centro does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Firenze Centro starts from $218 per night with includes Kitchen, Air Conditioner, Pet Friendly, Security/Safety, Toiletries, TV, Business Services, Entertainment, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Guest Services, Laundry, Designated Smoking Area, Accessibility, Bar, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Firenze Centro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Firenze Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.