Is this The Ritz-Carlton, Almaty pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Almaty?

Check-in time for The Ritz-Carlton, Almaty starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Almaty have a swimming pool?

Yes, this The Ritz-Carlton, Almaty has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Almaty?

Best-rates for the The Ritz-Carlton, Almaty starts from $554 per night with includes Entertainment, Laundry, Air Conditioner, Pet Friendly, Transportation/Shuttle, Security/Safety, Pool, Skiing, Wheelchair Accessible, Business Services, Spa, Private Pool, Accessibility, Child Friendly, Internet, TV, Fireplace/Heating, Breakfast, Barbecue/Outdoor Cooking, Sports/Activities, Wellness Facilities, Bar, Hot Tub, Guest Services, Parking, View, Balcony/Terrace, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Almaty a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Almaty wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Almaty is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Almaty?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Almaty indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Almaty?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Almaty | Hotel in Almaty

| 8.9 (392 Reviews) | Pet Friendly 10 Bathrooms 29 Guests

Hotel in Almaty

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa center, an indoor pool and a fitness center. Free Wi-Fi is provided at The Ritz-Carlton, Almaty. The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower. The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available. The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam. Almaty city center is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 9.3 mi from the hotel.

The Ritz-Carlton, Almaty is located in Almaty.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Bar, and several others. This is a 5 star rated property and has over 392 reviews with the average score of 8.9 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Almaty in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Almaty”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Kid-friendly buffet

Snack bar

Restaurant

Kids' meals

Fruit

Breakfast in the room

Coffee house on site

Parking

Parking on site

Private Parking

Parking garage

Free parking

Parking

Accessibility

Wheelchair accessible

Activities

Game room

Fitness center

Nightclub/DJ

Spa/Wellness packages

Pedicure

Massage

Manicure

Spa facilities

Temporary art galleries

Happy hour

Fitness

Themed dinners

Turkish/Steam Bath

Locker rooms

Entertainment staff

Kids' club

Skiing

Indoor pool (year-round)

Evening entertainment

Indoor pool

Hiking

Cycling

Live music/Performance

Beauty services

Golf course (within 2 miles)

Spa lounge/Relaxation area

Hot tub/Jacuzzi

Sauna

Waxing services

Cooking class

Facial treatments

Steam room

Body treatments

General

Pet friendly

Non-smoking rooms

Soundproof rooms

Facilities for disabled guests

Heating

Hypoallergenic room available

Air conditioning

Elevator

Smoke-free property

Safe

Wifi in all areas

Guest Services

Daily housekeeping

Baggage storage

Lockers

Grocery deliveries

Laundry

Shuttle service (additional charge)

Ironing service

Concierge

Valet parking

Dry cleaning

Meeting/Banquet facilities

Currency exchange

24-hour front desk

Hair/Beauty salon

Packed lunches

Business center

Room service

Car rental

Shuttle service

Tour desk

Fax/Photocopying

Suit press

Shared lounge/TV area

ATM on site

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Outdoor furniture

Terrace

BBQ facilities

Security/Safety

Smoke alarms

Key card access

CCTV in common areas

CCTV outside property

24-hour security

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Contactless check-in/out

Physical distancing rules followed

Mobile app for room service

Cashless payment available

Skiing

Ski pass vendor

Ski storage

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.34

Location:

9.37

Staff:

9.37

Facilities:

9.14

Comfort:

9.36

Cleanliness:

9.31

ABDUL GADHAF

Dec 16, 2025 08:00:00 AM

Review Score: 8

India

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Club Level, Guest room, One King, Mountain View Room Type: Twin/Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Grand Suite Room Type: Double Room Size: 115 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Toothbrush, Toilet paper, Bathtub or shower, Towels, Private bathroom, Bathtub, Shower cap, Conditioner, Toilet, Body soap, Guest bathroom, Additional bathroom, Slippers, Shampoo, Shower, Bidet, Hairdryer, Free toiletries General Tile/Marble floor, Smoke Alarm, Carpeted, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Childrens' cribs View View, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Room, Guest Room, One King, City View Room Type: Twin/Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Walk-in shower, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom, Accessible by elevator, Roll-in shower Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Executive Suite Room Type: Double Room Size: 80 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Walk-in shower, Shampoo General Tile/Marble floor, Smoke Alarm, Carpeted, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom, Shower chair, Accessible by elevator, Roll-in shower Room Amenities Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Elite Corner room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Club level, Guest room, 2 Double, Mountain view Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Room, Guest Room, Two Double, Mountain View Room Type: Double Room Size: 40 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Mountain View, Guest room, 1 King, Mountain view Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Emergency cord in bathroom, Upper floors accessible by elevator, Shower chair Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Junior Suite, 1 King, City view Room Type: Double Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Tile/Marble floor, Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View View, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Elite Corner Double Room with Two Double Beds Room Type: Twin Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Carbon monoxide detector, Fan, Ironing facilities, Heating, Air conditioning, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors, Laptop safe, Iron, Safe, Soundproof Media & Technology Flat-screen TV, Satellite channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Mountain view, City view Kitchen High chair, Electric kettle, Wine glasses, Cleaning products, Coffee machine Bedroom Wardrobe or closet, Linens Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Heated pool Room Amenities Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
One-Bedroom Larger Suite with One King Bed Room Type: Suite Room Size: 80 m²

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The Ritz-Carlton, Almaty | Hotel in Almaty

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Hotel in Almaty

Amenities

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