Best Western Palace Hotel & Casino | Hotel in Douglas

| 7.5 (1970 Reviews) |  5 Bathrooms  10 Guests
Douglas Hotel | Best Western Palace Hotel & Casino

Hotel in Douglas

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach. The hotel features a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Best Western Palace Hotel & Casino is located in Douglas.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Hot Tub, Pool, and several others. This is a 4 star rated property and has over 1970 reviews with the average score of 7.5 . Coming to Douglas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this place in Douglas. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Palace Hotel & Casino in Douglas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Palace Hotel & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
  • Bar
  • Fruit
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking on site
  • Private Parking
  • Accessible parking
  • Parking
Activities
  • Karaoke
  • Beach
  • Sauna
  • Movie nights
  • Tour or class about local culture
  • Fitness
  • Hot tub/Jacuzzi
  • Indoor pool (year-round)
  • Golf course (within 2 miles)
  • Indoor pool
  • Bingo
  • Beachfront
  • Spa
  • Fitness center
  • Spa facilities
  • Fitness classes
  • Locker rooms
  • Steam room
  • Casino
  • Walking tours
  • Bike tours
  • Personal trainer
General
  • Elevator
  • Heating
  • Designated smoking area
  • Safe
  • Family rooms
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Room service
  • Private check-in/out
  • Baggage storage
  • Laundry
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
  • ATM on site
  • Business center
  • Packed lunches
  • Fax/Photocopying
  • Express check-in/out
  • 24-hour front desk
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
  • Pool with view
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note the property will contact guests when a booking is subject to the group policies.

Reviews

Value for money:
7.47
Location:
8.66
Staff:
8.52
Facilities:
7.61
Comfort:
7.81
Cleanliness:
7.84
sally
Sep 15, 2025 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good central location for all of Douglas on foot and for the trains and trams. Large car park is a real bonus as parking an issue elsewhere. We used the bar - good choices and staff - but did not eat in either restaurant so can’t comment on food.
Negative: It is VERY tired. Decor, carpets and furniture have all seen better days. Water pressure also not great. Thankfully we had a sea view as overlooking the car park must be depressing.
Summary: Reasonable but needs a refurb.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Sea View
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Iron, Ironing facilities, Heating, Safe, Trash cans, Carpeted

Media & Technology

Telephone, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Electric kettle

Room Amenities

Socket near the bed
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 16 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Iron, Ironing facilities, Heating, Safe, Interconnecting room(s) available, Trash cans, Carpeted

Media & Technology

Telephone, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Electric kettle

Room Amenities

Sofa bed, Socket near the bed
Double Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Iron, Ironing facilities, Heating, Safe, Trash cans, Carpeted

Media & Technology

Telephone, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle

Room Amenities

Socket near the bed
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Iron, Ironing facilities, Heating, Safe, Trash cans, Carpeted

Media & Technology

Telephone, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle

Room Amenities

Socket near the bed
Twin Room with Sea View
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Shampoo, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Iron, Ironing facilities, Heating, Safe, Trash cans, Carpeted

Media & Technology

Telephone, Radio, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Electric kettle

Room Amenities

Socket near the bed
Check Hotel Availability
Nightly rates from:
USD US $225
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