Dao By Dorsett West London | Hotel in London

| 8.4 (372 Reviews) |  1 Bathroom
Shepherd's Bush Hotel | Dao By Dorsett West London

Hotel in Shepherd's Bush, London

Hotel with a restaurant, near Westfield London Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Weekly housekeeping is available.
Dao By Dorsett West London offers 74 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay movies, and smart speakers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for english breakfast: approximately gbp 20 for adults and gbp 20 for children pet fee: gbp 70 per pet, per stay service animals are exempt from fees housekeeping is available for an additional fee and varies based on length of stay service fee: 5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 18 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 70 per pet, per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Jørgen
Nov 28, 2025 12:25:18 AM
Review Score:   4
Summary: We had previously stayed here as the price is good as well as a nice location. But this time around, it seems like all service levels had dropped quite a bit. Our room had no windows that could open...and the air conditioning unit reset itself every time we tried to adjust fan speed etc. On two occasions we had to ask housekeeping for toilet paper as they had not replenished them even though we were empty. Sometimes we got two towels and two smaller towels, other days we got a different combination all together. There was no plastic bags in the thrash cans either... The breakfast was not great. Often cold and just poor quality on the cooking. Does the cooks not care what they put out...?? And the front main door that is closed, have been closed for two years now...how hard is it to fix the goddamn front door...?!?! Even though this hotel is on the cheaper side for London, it is still not worth the money in my opinion. There are plenty of other options.
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