Is this Montigo Resorts, Somerset pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Montigo Resorts, Somerset?

Check-in time for Montigo Resorts, Somerset starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Montigo Resorts, Somerset have a swimming pool?

No, this Montigo Resorts, Somerset does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Montigo Resorts, Somerset?

Best-rates for the Montigo Resorts, Somerset starts from $235 per night with includes Entertainment, Internet, TV, Sports/Activities, Fireplace/Heating, Restaurant, Breakfast, Parking, Pet Friendly, EV Charge Station, Balcony/Terrace, Bar, Hot Tub, Wheelchair Accessible, Transportation/Shuttle, Barbecue/Outdoor Cooking, Air Conditioner, Designated Smoking Area, Ocean View, Kitchen, Laundry, Security/Safety, Business Services, Guest Services, Wellness Facilities, Spa, Toiletries, Child Friendly, View, Oceanfront, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Montigo Resorts, Somerset a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Montigo Resorts, Somerset wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Montigo Resorts, Somerset is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Montigo Resorts, Somerset?

Based on the information reported by the owner or manager, the Montigo Resorts, Somerset indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Montigo Resorts, Somerset?

Based on the information reported by the owner or manager, details for the cancellation policy for the Montigo Resorts, Somerset are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Montigo Resorts, Somerset | Hotel in Shepton Mallet

| 7.3 (429 Reviews) | Pet Friendly 5 Bathrooms 18 Guests

Cannards Grave Hotel | Montigo Resorts, Somerset

Hotel in Cannards Grave, Shepton Mallet

Nestled in Somerset’s heart, Charlton House is a luxury Grade II listed country house hotel offering 28 unique rooms and suites. From grand wood paneling and Mulberry furniture to sleek modern suites with rolltop bathtubs, each space has its own character. Courtyard rooms feature mezzanine bathrooms and private patios, while garden rooms overlook lawns and apple orchards. The hotel’s serene spa includes a hydrotherapy pool, Finnish sauna, crystal steam room and an outdoor hot tub tucked within the courtyard garden. An extensive menu of facials, massages and beauty therapies draw on centuries-old Asian and European traditions - infused with Indonesian Montigo Wellness to harmonize body, mind and spirit. Charlton House caters to your dining desires with a plethora of dining experiences. The Restaurant, housed in an elegant botanical conservatory, serves seasonal dishes, traditional afternoon teas and Asian-inspired favorites. Nearby, Bobo’s Bistro offers comforting bistro classics, fresh salads and all-day brunch. For a more atmospheric setting, Tiigo is a seasonal alfresco venue within the walled garden featuring vibrant cocktails, grilled meats and locally-sourced seafood. Tiigo is also available for private hire, perfect for special gatherings or celebrations in a stunning Somerset setting.

Montigo Resorts, Somerset is located in Shepton Mallet.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Breakfast, Parking, and several others. This is a 4 star rated property and has over 429 reviews with the average score of 7.3 . Coming to Shepton Mallet and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this place in Shepton Mallet. These details are authentic, as they are provided by our partner, booking.com.

This Montigo Resorts, Somerset in Shepton Mallet is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Montigo Resorts, Somerset”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Breakfast in the room

Restaurant

Coffee house on site

Kids' meals

Wine/Champagne

Parking

Parking on site

Parking

Private Parking

Free parking

Electric vehicle charging station

Accessible parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Lowered sink

Bathroom emergency cord

Activities

Head massage

Spa/Wellness packages

Manicure

Spa lounge/Relaxation area

Back massage

Fitness center

Pedicure

Locker rooms

Full-body massage

Personal trainer

Sauna

Waxing services

Body scrub

Neck massage

Yoga classes

Body wrap

Hot tub/Jacuzzi

Massage

Makeup services

Body treatments

Steam room

Beauty services

Fitness

Happy hour

Fitness classes

Facial treatments

Couples' massage

Spa facilities

Entertainment

Board games/Puzzles

General

Air conditioning

Safe

Designated smoking area

Pet friendly

Non-smoking rooms

Smoke-free property

Facilities for disabled guests

Wifi in all areas

Soundproof rooms

Hypoallergenic room available

Heating

Family rooms

Guest Services

Fax/Photocopying

Room service

Shuttle service (additional charge)

Pet bowls

Meeting/Banquet facilities

Lockers

Shared lounge/TV area

Shuttle service (free)

24-hour front desk

Suit press

Baggage storage

Pet basket

Shuttle service

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

BBQ facilities

Picnic area

Terrace

Sun deck

Outdoor furniture

Security/Safety

Key access

Fire extinguishers

24-hour security

CCTV outside property

Security alarm

CCTV in common areas

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Delivered food covered securely

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

First aid kits available

Mobile app for room service

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Beach umbrellas

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that the there is a strict age restriction for the spa and only children aged over 18 years of age are able to use the spa, guests can receive discounted entry to the health club and spa for gbp 30 per person, per night, please note that the property doesn't allow dogs over 10 kilos, and there is a £50.00 charge.

Reviews

Value for money:

7.34

Location:

8.48

Staff:

8.34

Facilities:

7.8

Comfort:

8.3

Cleanliness:

8.21

Delia

Oct 8, 2025 07:00:00 AM

Review Score: 9

France

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: I liked the English country house vibe., full of character and nice grounds. Our room was spacious with a modern bathroom, and had private access to the spa via a private terrace. All the staff were amazing, nothing too much trouble. Each member of the team was friendly and happy to help. The spa was small but had everything I needed to relax. The English breakfast was included in the room price, a nice treat and well cooked. All the meals including the English tea with scones etc were beautifully presented and delicious.

Negative: The hotel (apart from the spa area) is in desperate need of a facelift. It is not shabby chic more like tatty fit for the heap! I passed a room marked private along the main corridor every day and the door was black with dirty marks. Some white paint to freshen it up would help and not take time or cost too much. For me the hotel has the potential to be a great place to stay, just a lick of paint and review some of the past-it, furniture and decor. I was not happy to find that there is an extra service charge in addition to the price shown on the menu for drinks and food.

Summary: Great staff, excellent service, delicious food but the hotel needs a facelift!

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room Room Type: Double Room Size: 10 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathtub, Private bathroom, Shower, Toilet General Safe, Ironing facilities, Fan Services Wake-up service Bedroom Wardrobe or closet
Classic Twin Room Room Type: Twin Room Size: 14 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathtub, Private bathroom, Shower, Toilet General Safe, Ironing facilities, Fan Services Wake-up service Bedroom Wardrobe or closet
Deluxe Double Room Room Type: Double Room Size: 15 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathtub, Private bathroom, Shower, Toilet General Safe, Ironing facilities, Fan Services Wake-up service Bedroom Wardrobe or closet
Superior Double Room Room Type: Double Room Size: 21 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathtub, Private bathroom, Shower, Toilet General Safe, Ironing facilities, Fan View View Services Wake-up service Bedroom Wardrobe or closet
Junior Suite Room Type: Suite Room Size: 20 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet Services Wake-up service
Standard Double Room Room Type: Double Room Size: 10 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet Services Wake-up service
Family Suite Room Type: Family Room Size: 43 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet Services Wake-up service
Suite Room Type: Double Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet Services Wake-up service

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Nightly rates from:

USD $235

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Montigo Resorts, Somerset | Hotel in Shepton Mallet

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Hotel in Cannards Grave, Shepton Mallet

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