Is this Newton Aycliffe hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Newton Aycliffe hotel have a swimming pool?

No, this Newton Aycliffe hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Newton Aycliffe hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Newton Aycliffe hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Newton Aycliffe hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Newton Aycliffe hotel?

Based on the information reported by the owner or manager, the Newton Aycliffe hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Newton Aycliffe hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Premier Inn Durham - Newton Aycliffe | Hotel in Newton Aycliffe

| 6.0 (1 Review) | 1 Bathroom

Newton Aycliffe Hotel | Premier Inn Durham - Newton Aycliffe

Hotel in Newton Aycliffe

Hotel in Newton Aycliffe with free parking
A 24-hour front desk, express check-out, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Premier Inn Durham - Newton Aycliffe offers 44 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast available for a fee: GBP 10.99 per person

Parking

Wheelchair-accessible parking available

Free self parking on site

Limited onsite parking

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator

Front entrance ramp

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Handrails in hallways

Handrails in stairways

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Activities

Playground

General

Elevator

Smoke-free property

Guest Services

Playground

Luggage storage

24-hour front desk

Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 12:00 am minimum check-in age: 16

Check-out

Check-out before 12:00 pm express check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately gbp 10.99 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Trina

Oct 8, 2025 11:58:34 PM

Review Score: 6

Summary: Found a room on the Hotels.com app but stopped by the hotel to check it out before booking. The front desk initially said no rooms were available, despite the app showing otherwise. After some persistence and a 10–15 minute discussion involving another staff member, I was shown a room I liked. Due to system issues, I was told to book through the app. I did so, paid, and received confirmation, which the clerk also saw—but they still couldn’t assign the room due to aforementioned system issue. I agreed to return later while they sorted it out. When my husband and I came back, they claimed we hadn’t paid, despite us showing proof of payment (both on hotels app and our credit card transactions). We left again to give them more time. After four hours, we returned and were told there had been a Hotels.com payment issue that took 3.5 hours and a manager’s help to resolve. Informed daily room cleaning stopped during covid. We booked a week, so asked how towels were replaced & advised I'd have to ask at desk. As it turned out, they had an 'on demand' room service option which I later used to empty baskets and replace towels. No air conditioning in this hotel that is operable from the room itself. The TV's have volume controls (25 specifically). We couldn't hear some channels from the bed & requested our controls be moved to 27. Informed that there were no TV controls. Next day asked another clerk who shared that there were controls that couldn't be changed.

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Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 216 square feet m² 1 Double Bed	General Ping - 6.1, Number of bedrooms - 0, Electric kettle, Toilet paper, No rollaway/extra beds, In-room climate control (heating), Free tea bags/instant coffee, Shampoo, Television, Bed count minimum 1, Square feet - 216, Number of living rooms 0, Hair dryer, Shower/tub combination, Shower only, Laptop-friendly workspace, Towels provided, Soap, Number of bathrooms - 1, Square meters - 21, Private bathroom, Heating, Desk, No cribs (infant beds), Bed count maximum 1
Standard Double Room, Accessible Bathtub Room Size: 216 square feet m² 1 Double Bed	General Square feet - 216, Ping - 6.1, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Low-height counters/sink, Shower/tub combination, Vibrating pillow alarm, Laptop-friendly workspace, Grab bar - in bathtub, Grab bar - near toilet, Number of bathrooms - 1, Square meters - 21, Private bathroom, Heating, No rollaway/extra beds, Desk, No cribs (infant beds), Bathroom emergency pull cord, In-room climate control (heating), Free tea bags/instant coffee, Television, Bed count minimum 1, Bed count maximum 1
Double Room Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Triple Room Room Size: 216 square feet m² 2 Double Bed and Twin Bed	General Square feet - 216, Ping - 6.1, Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Toilet paper, Laptop-friendly workspace, Towels provided, Soap, Number of bathrooms - 1, Square meters - 21, Private bathroom, Heating, No rollaway/extra beds, Desk, No cribs (infant beds), In-room climate control (heating), Free tea bags/instant coffee, Shampoo, Television, Bed count minimum 2, Bed count maximum 2
Family Quadruple Room Room Size: 216 square feet m² 3 Double Bed and Twin Beds	General Square feet - 216, Ping - 6.1, Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Toilet paper, Laptop-friendly workspace, Towels provided, Soap, Number of bathrooms - 1, Square meters - 21, Private bathroom, Heating, No rollaway/extra beds, Desk, No cribs (infant beds), In-room climate control (heating), Free tea bags/instant coffee, Shampoo, Television, Bed count maximum 3, Bed count minimum 3