Is this Shangri-La Toronto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Toronto have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto?

Best-rates for the Shangri-La Toronto starts from $373 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Business Services, Bar, Toiletries, Wheelchair Accessible, Bedding/Linens, Restaurant, Hot Tub, Kitchen, Laundry, TV, Fireplace/Heating, Entertainment, Child Friendly, Internet, Parking, Pool, Accessibility, Wellness Facilities, Spa, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Toronto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Toronto | Hotel in Toronto

| 9.6 (1157 Reviews) | 1 Bathroom

Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

Luxury hotel with 2 restaurants, 10-minute walk to CF Toronto Eaton Centre
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Heated floor (bathroom)

Rainfall showerhead

Toilet paper

Separate bathtub and shower

Hair dryer

Toothbrush and toothpaste (on request)

Deep soaking bathtub

Soap

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Premium bedding

Hypo-allergenic bedding

Bed sheets

Safe

Turndown service

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Slippers

Phone

Soundproofing

Breakfast

24-hour room service

2 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children

2 bars/lounges

Coffee/tea maker

Electric kettle

Minibar

Free bottled water

Parking

Airport shuttle on request

Electric car charging station on site

Valet parking on site (CAD 68 per night; includes in/out privileges)

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Braille signage

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible registration desk

Assistive listening devices available

Wheelchair-accessible restaurant

Activities

Beach access

Hiking/biking trails

Steam room

Pilates classes

24-hour fitness center

Yoga classes

Sauna

Fitness classes

Indoor pool

Full-service spa

Hot tub

Entertainment

Pay movies

48-inch LCD TV

Satellite channels

iPad

General

Meeting rooms

24-hour business center

Conference space

Free newspapers in lobby

ATM/banking services

Elevator

Reception hall

Ballroom

Banquet hall

Spanish

English

Japanese

Russian

Chinese (Mandarin)

French

Korean

Smoke-free property

Fireplace in lobby

Guest Services

Babysitting (surcharge)

Laundry facilities

Soundproofed rooms

Indoor pool

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Free pool cabanas

Garden

Spa

Manicures and pedicures

Body wraps

Facials

Body treatments

Body scrubs

Massage - sports

Massage/treatment rooms

Massage - hot stone

Aromatherapy

Turkish bath/hammam

Massage - deep-tissue

Hydrotherapy

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 19

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately cad 56 for adults and cad 56 for children airport shuttle fee: cad 199 per vehicle (roundtrip) valet parking fee: cad 68 per night (in/out privileges) pet fee: cad 125 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of cad 125 per accommodation (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Aman

Jan 18, 2026 08:09:31 PM

Review Score: 10

Summary: Excellent

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (Shangri-La) Room Size: 2200 square feet m² 2 King Beds	General Number of bedrooms - 1, Sofa bed, Pets not allowed, Ping - 62, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2200, Private bathroom, Square meters - 204, Separate sitting area, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Suite (Garden) Room Size: 635 square feet m² 1 King Bed	General Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Garden view, Pets not allowed, Balcony, Square meters - 59, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, 1 King Bed (View) Room Size: 549 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 51, Partially open bathroom, Number of bedrooms - 0, Ping - 15, Square feet - 549, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room, 1 King Bed, Terrace Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Partially open bathroom, Square feet - 517, Number of bedrooms - 0, Ping - 15, Terrace, Pets not allowed, Square meters - 48, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room, 2 Queen Beds Room Size: 517 square feet m² 2 Queen Beds	General Partially open bathroom, Square feet - 517, Number of bedrooms - 1, Pets not allowed, Ping - 14.53, Square meters - 48, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Suite, 1 Bedroom Room Size: 820 square feet m² 1 King Bed	General Square meters - 76, Ping - 23.04, Square feet - 820, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Premier Room, 2 Queen Beds Room Size: 549 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 51, Partially open bathroom, Number of bedrooms - 0, Square feet - 549, Pets not allowed, Ping - 15.43, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 450 square feet m² 1 King Bed	General Square meters - 42, Partially open bathroom, Ping - 12.65, Number of bedrooms - 1, Square feet - 450, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom (View) Room Size: 635 square feet m² 1 King Bed	General Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square meters - 59, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed Room Size: 550 square feet m² 1 King Bed	General Square meters - 51, Partially open bathroom, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed Room Size: 520 square feet m² 1 King Bed	General Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Wheelchair accessible, Ping - 14.61, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite Room Size: 940 square feet m² 1 King Bed	General Square meters - 87, Square feet - 940, Private bathroom, Ping - 26, Number of bedrooms - 1, Separate sitting area, Pets not allowed, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite (Owner) Room Size: 1100 square feet m² 1 King Bed	General Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Number of living rooms 1, Ping - 31, Number of bathrooms - 1, Balcony or patio, Square feet - 1100, Private bathroom, Separate sitting area, Balcony, Square meters - 102, Bed count minimum 1, Bed count maximum 1, City view