The Westin Buffalo | Hotel in Buffalo

| 9.2 (402 Reviews) |  1 Bathroom
Downtown Buffalo Hotel | The Westin Buffalo

Hotel in Downtown Buffalo, Buffalo

Hotel with a restaurant, near KeyBank Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 12 to 25 per person fee for in-room wireless internet: usd 10 per day (rates may vary) covered self parking fee: usd 20 per day covered valet parking fee: usd 50.00 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees up to 40 lbs per pet welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Lauren
Sep 8, 2025 12:11:57 AM
Review Score:   6
Summary: I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez
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