Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

7.6 (92 Reviews) |  1 Bathroom
West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Suburban hotel with free breakfast and a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Housekeeping is available on request.
Baldwin Inn & Suites, SureStay Collection by Best Western offers 46 accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2025.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 75 per pet, per stay (maximum usd 150 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per stay (maximum usd 150 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0008033250 this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

June
Oct 11, 2025 02:08:13 AM
Review Score:   10
Summary: Upon entering the room u could immediately see that the floors had NOT been swept or mopped. Everything else is excellent. They could use a bit more amenities in the suite on the 1st floor I. E. Paper towels, toaster, a bit more selection of pans and maybe a broom and mop
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